Mission

  • misson_values_philosophyDeliver the highest quality professional services to our clients. Provide both to our clients and to our Associates, challenging and valuable consulting assignments that realize timely, measurable and compelling results
  • Conduct all business and consulting services adhering to the highest ethical and moral standards
  • Be recognized as a specialized, yet leading healthcare consulting firm
  • Bring our core values of Integrity, Commitment, Respect, Balance, Courage and Loyalty to our relationship with each client and to each engagement.

Values

At Artesient, we are committed to upholding our values with our clients, employees, partners, and selves. These values are our guide and the underpinnings of our activities and decisions on every single engagement.

Integritydefinition: adherence to moral and ethical principles; soundness of moral character; honesty. We deal with our clients and with each other in an honest, open, direct, fair, and professional manner. As a result, our clients place a great deal of trust in us, and we in each other.

Commitmentdefinition: a pledge or promise; obligation. We don't treat our commitments lightly - we make every effort to follow-through on commitments made; no "hollow" promises. If we make a commitment to our client, our employees, our contractors, or ourselves, we honor that commitment.

Respectdefinition: deference to a right, privilege, or someone or something considered to have certain rights or privileges; proper acceptance or courtesy; acknowledgment. In all our interactions – working with clients, with each other, in our communities, etc, we treat everyone as we wish to be treated.  We respect the unique background of each person we work with and their unique opinions and perspectives.

Balancedefinition: a state of equilibrium or equipoise; equal distribution of weight, amount, etc. We recognize and promote varied pursuits and interests in life – our professions, our families, our hobbies, our community activities, and others. We believe that maintaining a balance among these items not only serves to enrich our lives, but also makes us more engaging and effective consultants. This balance contributes to enjoying what we do, and not taking ourselves or each other too seriously.

Couragedefinition: the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear; bravery. On our engagements we will do what is right for the client, as opposed to what is popular. We will speak the truth, no matter how difficult.

Loyalty definition: faithful to one's oath, commitments, or obligations. We believe in and demonstrate loyalty to our clients, to each other, and to the employees and contractors with whom we work.

Philosophy

Our consulting philosophy is to treat each client's situation as new and unique, where taking the time to understand a client's environment and building trust based on an honest, candid, and collaborative relationship is the key to adding real value.  We do not believe that "one methodology fits all" or that one process, system or concept is the best. We do believe in utilizing many years of diverse business and technical experiences in approaching each client's situation creatively to prepare the right game plan. We then help our clients realize the benefits of sound and cost-effective solutions.

Our clients tell us they feel a greater comfort with our professionals because our people have walked in their same shoes. We balance the out-of-the-box creativity you demand of good consultants with the grounded experience and knowledge of how to apply that creativity in the real world -- your world.  We provide our clients the quality and wisdom of top-tier firms, with the personalized attention of your closest confidante. Our success continues to be generated exclusively from client referrals.  We pride ourselves on our ability to help our clients succeed in meeting their IT and business objectives.


We become a strategic partner
We become your strategic partner by utilizing our experiences to help evaluate, guide, and recommend solutions and strategies for challenges faced by your organization. We become a sounding board for current management staff and a trusted confidante on any management or technology related issue.

Our relationship is collaborative

We roll up our sleeves and work side-by-side with our clients in solving their issues. Whether the work is theoretical or tedious, we tackle it with you. As a result, our solutions reflect the consensus of both our clients and our consultants.

We are customer focused

You are our most important client. We are totally focused on you and have no hidden agendas. We only consider our engagements to be successful if the knowledge and execution of our consultants and your processes are transferred to your employees.

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