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Our Technology Services

Our Technology Services

operational_servicesOur technology services focus on improving the IT organization's overall performance and its innovation, responsiveness, and cost-effectiveness in meeting the needs of a diverse constituency.
  • IT Strategy – Alignment of technology enablers with business goals and objectives for delivering improved service, quality and financial performance
  • IT Assessment – Assessment and option analysis of various technology components including IT architecture, infrastructure, application and data, governance and organizational structure, vendor and program management
  • Portfolio Management – Evaluation, prioritization and ongoing management of IT programs / projects
  • Enterprise Architecture – Design and deployment of enterprise components including transaction processing, decision support, security, development environment, data management, SOA
  • Vendor / Solution Evaluation and Selection – Focusing on benefits administration and including capabilities such as sales force automation, product development, enrollment and member management, premium billing, claims processing, provider and network management, medical management, and customer service
  • Solution Design and Development – Custom design and application development for health plan and disease management clients
  • Business Intelligence (Data Design, Management, Reporting) – Decision support solution development including management and operational performance dashboards
  • Program/Project Management – Leadership and management of projects throughout all phases of the project lifecycle (at times includes interim management)
  • IT Governance Development and implementation organizational of organizational structures and processes for better alignment with business units and more effective execution of technology services

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